Strategic Account Manager – Enterprise Light Industrial
Instawork is seeking a Strategic Account Manager to join our rapidly growing team. This role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners. As a Strategic Account Manager, you will work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies. You will serve as a trusted advisor, helping these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals. This role blends relationship management, sales expansion, and strategic consulting to maximize impact for our partners.
Key responsibilities include driving revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units. You will own the full sales cycle for new use cases and expansions within existing accounts. Building and executing strategic account plans, identifying opportunities to expand share of wallet, creating repeatable success stories, and aligning our solutions with partner priorities are essential aspects of this role. Additionally, you will deliver a high level of partner satisfaction, serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes. Leading executive-level QBRs with senior stakeholders, highlighting performance, growth opportunities, and strategic alignment is also expected.
The ideal candidate will have over 5 years of experience working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or third-party logistics (3PL) organizations. A proven track record in sales, account expansion, and revenue growth through new use cases, cross-sells, or large-scale adoption is essential. Experience in a consulting capacity with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses is highly valued. Additionally, over 3 years of experience selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders across large organizations, is required. Strong relationship-building skills, strategic thinking, execution orientation, excellent communication abilities, and a collaborative leadership style are also important. Willingness to travel approximately 33% to meet with enterprise partners onsite is necessary.
For California-based applicants, the base salary for this position is $130,000, with an OTE of $200,000 (uncapped sales incentive pay). This position is eligible for equity in the form of stock options. Instawork offers a variety of benefits, including medical, dental, and vision plans with coverage beginning on the date of hire, flexible paid time off, at least 8 paid company holidays annually, phone and commuter stipends, supplemental pay on qualified leaves, employee health savings accounts (HSA) contributions, flexible spending plans, a 401K plan, and access to Perkspot, a discount program through Lumity.
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors, we are looking for exceptional talent to reimagine the way the world works. Joining Instawork means becoming part of a team that values empathy, trust, candor, a bias for action, continuous learning, and ownership. We are committed to supporting local economies and solving real problems for real people at scale.