Strategic Account Manager – Enterprise Light Industrial
Instawork is seeking a Strategic Account Manager to join our rapidly growing team. This role is a critical part of our Account Management team and is responsible for driving growth and retention with our largest enterprise partners. As a Strategic Account Manager, you will work closely with senior leaders across warehousing, logistics, supply chain, and third-party logistics (3PL) companies, serving as a trusted advisor to help these organizations leverage Instawork to optimize workforce flexibility, scale operations, and meet business goals.
In this role, you will drive revenue growth within a portfolio of enterprise light industrial accounts by identifying expansion opportunities, cross-selling solutions, and deepening our footprint across business units. You will own the full sales cycle for new use cases and expansions within existing accounts, build and execute strategic account plans, and deliver a high level of partner satisfaction by serving as a trusted point of contact while resolving issues and ensuring strong performance outcomes. Additionally, you will lead executive-level QBRs with senior stakeholders, provide feedback to internal teams to improve Instawork’s products and services, and stay current on industry trends to consult and guide partner strategies.
The ideal candidate will have at least 5 years of experience working with enterprise light industrial companies, such as supply chain, warehousing, distribution, or 3PL organizations. A proven track record in sales, account expansion, and revenue growth through new use cases, cross-sells, or large-scale adoption is essential. Experience in a consulting capacity with a focus on operational efficiency, workforce strategies, or labor solutions for light industrial businesses is also required. Additionally, the candidate should have at least 3 years of experience selling into the enterprise segment, with the ability to manage complex sales cycles and multiple senior stakeholders across large organizations. Strong relationship-building skills, strategic thinking, execution orientation, excellent communication skills, and a collaborative leadership style are also important. Willingness to travel approximately 33% to meet with enterprise partners onsite is necessary.
For New York-based applicants, the base salary for this position is $130,000, with an OTE of $200,000 (uncapped sales incentive pay). This position is eligible for equity in the form of stock options and Instawork benefits, including a variety of medical, dental, and vision plans with coverage beginning on the date of hire, flexible paid time off, at least 8 paid company holidays annually, phone stipend, commuter stipend, supplemental pay on qualified leaves, employee health savings accounts (HSA) contribution, flexible spending plans, 401K plan, and Perkspot - discount program through Lumity.
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors, we are looking for exceptional talent to reimagine the way the world works. Join our team to help us build something that matters and shape the future of work.