Sr Staff Quantitative User Researcher
Mozilla is seeking a Senior Staff Quantitative User Researcher to join the Firefox User Research team. This team is dedicated to human-centered exploration of complex problems, utilizing evidence, data, and insights to drive decision-making. Mozilla, a non-profit-backed technology company, has been shaping the internet for over 25 years with products like Firefox, focusing on areas such as AI, social media, and security.
In this role, you will lead strategic and tactical quantitative studies in collaboration with product managers, designers, engineers, marketers, data scientists, and fellow researchers. Your responsibilities include owning strategic quantitative research initiatives, designing surveys, synthesizing data, and communicating actionable recommendations to influence product decisions. You will also analyze complex data sources to build cohesive, evidence-based perspectives that guide product strategies.
The ideal candidate will have over 8 years of experience in user research, product research, or an applied research setting, with a strong focus on quantitative methods. Proficiency in R for statistical programming and analyzing survey data is essential, along with extensive hands-on experience manipulating behavioral data using SQL. Strong judgment in balancing research depth and speed, and the ability to craft compelling narratives using quantitative data and visualizations, are also required.
Mozilla offers generous performance-based bonus plans, rich medical, dental, and vision coverage, and generous retirement contributions with 100% immediate vesting. Additional benefits include quarterly all-company wellness days, country-specific holidays plus a day off for your birthday, a one-time home office stipend, and an annual professional development budget.
Joining Mozilla means becoming part of a mission-driven organization committed to building the internet as a public resource accessible to all. The company values diversity, equity, inclusion, and belonging, encouraging applications from all equity-seeking communities. Mozilla provides a collaborative and inclusive work environment with opportunities for professional growth and development.