Retail Development Manager
As a Retail Development Manager at Wolt, you will play a pivotal role in expanding our retail partnerships in Tbilisi, Georgia. Wolt, established in 2014, has evolved from a food delivery platform to a comprehensive service delivering a wide array of products across over 500 cities in 30 countries. In 2022, we joined forces with DoorDash, further enhancing our global reach. This position offers an exciting opportunity to contribute to our mission of bringing convenience and joy to local communities.
Your primary responsibilities will include onboarding and training new retail partners, ensuring they are equipped with the necessary tools and information to commence operations promptly. You will drive and manage month-over-month sales growth by analyzing key performance indicators, conducting quality and satisfaction assessments, and implementing strategies to enhance partner performance. Additionally, you will oversee partners' product assortments, advising on initial listings and continuously optimizing selections to improve customer conversion rates. Collaborating closely with partners, you will share best practices and tools to boost overall sales and conversion rates. Gathering feedback from partners, you will translate insights into actionable improvements across product offerings, marketing initiatives, and operational processes. Serving as the key liaison between our operations team and retail partners, you will also work in tandem with the marketing team to plan and execute joint campaigns.
The ideal candidate will have proven experience in account management, business development, or similar roles. You should be a self-starter and reliable team player capable of delivering results on time while managing multiple projects simultaneously. Strong analytical skills, including proficiency with tools like Looker or Power BI, are essential. A proactive mentality, excellent problem-solving abilities, and the capacity to work independently with limited guidance are crucial. Exceptional interpersonal skills, with the ability to adapt communication styles to various audiences, are required. Fluency in both Georgian and English is mandatory.
Wolt offers a dynamic and international work environment where you can be part of building something exceptional. You will have ample opportunities for learning and growth within a globally scaling tech company. In addition to a competitive salary and benefits, you will be eligible for our stock option plan.
At Wolt, we are committed to fostering a diverse and inclusive community within our company, industry, and the cities we serve. We believe that true innovation occurs when everyone has a seat at the table and access to the tools, resources, and opportunities to excel.