IT Technical Support/Help Desk

Teads is seeking an IT Technical Support/Help Desk professional to join our global Information Technology team, supporting our offices across Israel and the Asia-Pacific region. Based out of our Netanya office, this role is integral to maintaining the seamless operation of our IT services and infrastructure, ensuring that our employees have the technical support they need to perform at their best.

In this position, you will be responsible for providing day-to-day technical support to end-users, addressing hardware and software issues, and maintaining office infrastructure, including audiovisual systems and endpoints. Your role will also involve managing IT services across local and remote locations, executing strategic IT projects, and collaborating with various departments and stakeholders to enhance service delivery.

The ideal candidate will have 2-3 years of relevant IT experience, with essential skills in managing endpoints and laptops (predominantly Mac, with some Windows), basic networking knowledge including VLAN, routing, and DNS/DHCP, and familiarity with LAN/WAN, security, and telecommunications. Proficiency in tools such as Google Workspace, Zoom, Office 365, and Slack is required, along with strong communication skills and fluency in English.

Teads offers a range of benefits, including parking reimbursement, access to mentorship programs and internal learning tools, a pet-friendly office environment, regular happy hours, and a fully stocked kitchen. We are committed to fostering a collaborative and forward-thinking workplace that encourages innovation and continuous learning.

Joining Teads means becoming part of a dynamic, diverse, and global team dedicated to redefining how advertising works in a world that demands more transparency and smarter strategies. We value individuals who are resourceful, proactive, and passionate about delivering exceptional customer experiences in a fast-paced environment.