Enterprise Account Manager
Instawork is seeking an Enterprise Account Manager to join our rapidly growing team. This role involves managing a portfolio of top-tier assigned customers within Southwest markets, developing new business from existing clients, and actively seeking expansion opportunities to grow overall client revenue. Reporting to the Account Growth leader, the Enterprise Account Manager will play a critical role in bringing our staffing solutions to large businesses and will have a visible impact on our organization.
Key responsibilities include developing and maintaining strong relationships with accounts with a long-term partnership vision, owning both growth and retention metrics for a portfolio of customer accounts, providing daily support and service to clients, and meeting and exceeding sales growth goals through forging relationships with key decision makers within target accounts. The role also involves identifying, prioritizing, and tracking progress towards key account metrics and annual quota, staying current on clients' business, industry, and key objectives and challenges, collaborating with internal stakeholders across product, engineering, community operations, and finance, and presenting to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually.
The ideal candidate will have 3+ years of industry expertise in software, human capital management technology, staffing, or recruiting industry sales, consistent achievement of sales goals, excellent communication skills and a consultative approach to identifying problems and finding solutions, proficiency in Salesforce, and the ability to collaborate effectively with team members. A strong motivation to maximize revenue and impact on the business, strategic and creative thinking, and an entrepreneurial spirit are also essential.
For California-based applicants, the base salary for this position is $90,000, with an on-target earnings (OTE) of $150,000, including uncapped sales incentive pay. This position is eligible for equity in the form of stock options and a variety of benefits, including medical, dental, and vision plans with coverage beginning on the date of hire, flexible paid time off, at least 8 paid company holidays annually, phone and commuter stipends, supplemental pay on qualified leaves, employee health savings accounts (HSA) contribution, flexible spending plans, and a 401K plan.
Instawork values empathy, trust, and candor, encouraging team members to put themselves in the shoes of colleagues and customers and to build trust through honest and direct feedback. We practice high-velocity decision-making, embrace continuous learning, and encourage team members to act like owners, taking initiative and driving impact beyond their job descriptions.