Customer Experience Manager

Teads is a leading omnichannel advertising platform focused on driving outcomes for brand and performance advertisers across screens. With a focus on meaningful business outcomes for branding and performance objectives, Teads drives value by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, New York with a global team of around 1,700 people in 30+ countries.

The Customer Experience Executive will be responsible for managing digital advertising campaigns from inception to completion. This includes onboarding clients to the Teads Ad Manager platform, providing technical guidance on campaign setup and tracking, and analyzing performance data to identify trends and insights. The role also involves full lifecycle management of campaigns, monitoring pacing, optimizing performance to meet client goals, and creating comprehensive reports to demonstrate value delivered.

Candidates should possess a degree in Advertising, Media, Marketing, Business, Communications, or a related field. A foundational understanding of the digital landscape is essential, with internship experience at an agency, DSP, or AdTech firm considered a significant advantage. Attention to detail, strong communication skills, a willingness to learn new platforms, and problem-solving abilities are key attributes for success in this role.

Teads offers a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Employees have the opportunity to work with a diverse global team, engage with meaningful brands, and utilize advanced tools to redefine how advertising operates in a transparent and insightful manner.