Team Manager, Solutions Engineering
The Team Manager, Solutions Engineering role at Box is a leadership position responsible for guiding a team of Solutions Engineers who support prospects and customers in adopting Box’s content management platform. Working within Box’s dynamic Solutions Engineering group, the manager ensures the team is aligned with company goals by driving technical excellence and strategic customer engagement. Box, as a leading cloud content management provider, serves organizations globally, enabling secure collaboration and productivity in today’s digital-first workplace.
The primary responsibilities include overseeing and developing a high-performing team, allocating resources to support sales cycles, and coordinating deeply with sales leadership. The role involves driving technical strategy on customer projects, removing obstacles to client success, and ensuring best practices in solution design and delivery. The Team Manager also engages actively in customer-facing meetings, supporting key deals, and crafting tailored solutions that address each client’s unique challenges.
Successful candidates should possess prior experience managing technical or solutions engineering teams, preferably within SaaS or cloud-based technology sectors. A strong technical foundation in cloud platforms, content management, and enterprise software is necessary, as well as excellent leadership, communication, and organizational skills. The ability to mentor, coach, and grow technical talent is critical, with a passion for fostering a team-oriented, customer-centric environment.
Compensation at Box includes a competitive salary with potential performance-based bonuses. The company offers a comprehensive benefits package, which may include health insurance, retirement plans, wellness programs, and generous paid leave policies. Employees also benefit from ongoing learning opportunities and professional development resources.
Box is well-known for its inclusive, collaborative company culture that values innovation, transparency, and impact. The firm invests in employee growth and career progression while providing access to cutting-edge technology and global customers. Individuals dedicated to leadership, technology, and helping businesses transform how they manage information will thrive in this role.