Talent Partner
Capital on Tap is seeking a Talent Partner to join our Cardiff office, supporting the Customer Operations department. This team is integral to ensuring seamless customer experiences, encompassing roles from frontline Customer Service to Fraud and Financial Crime management. The Talent Partner will collaborate closely with hiring managers to attract and secure top-tier talent, contributing directly to the company's growth and success.
In this role, you will oversee the entire recruitment lifecycle, from sourcing candidates through various channels to managing the applicant tracking system (ATS). Key responsibilities include providing an exceptional candidate experience, utilizing data to inform hiring decisions, championing diversity, equity, and inclusion (DE&I) initiatives, and building strong relationships across the business to understand and meet hiring needs.
The ideal candidate will have experience in an in-house talent team, proven expertise in sourcing candidates through multiple channels, and familiarity with ATS platforms. Strong organizational and time management skills, a proactive approach to problem-solving, and the ability to influence key stakeholders are essential. High emotional intelligence and the capacity to work effectively with a diverse range of individuals are also crucial.
Capital on Tap offers a comprehensive benefits package, including private healthcare with dental and optical services, worldwide travel insurance, anniversary rewards, a salary sacrifice pension scheme with up to 7% match, 28 days of holiday plus bank holidays, an annual learning and wellbeing budget, enhanced parental leave, and more. The Cardiff office provides a dynamic work environment with amenities such as a pool table, arcade machine, beer tap, and dog-friendly policies.
Joining Capital on Tap means becoming part of a company that values innovation, speed, and collaboration. With a mission to support small businesses, the company has grown to over 1,000 employees, serving more than 200,000 customers and managing £20 billion in annual card spend. This role offers significant opportunities for professional growth and the chance to make a meaningful impact within a thriving fintech organization.