Sr. Director, Product Safety and Technical Compliance
The Senior Director of Product Safety and Technical Compliance at Peloton leads the global Technical Product Safety organization, ensuring that Peloton's products meet the highest standards of safety, quality, and regulatory compliance. This role is integral to delivering exceptional member experiences and aligns with Peloton's long-term growth objectives. The Senior Director will shape organizational design, manage budgets, and drive continuous improvement, building scalable processes and systems that enable innovation across Peloton's connected fitness portfolio. This position reports directly to the VP of Global Quality and Product Safety & Regulatory Compliance.
Key responsibilities include serving as the senior technical authority and escalation leader for product safety investigations, incidents, and member-impacting events in close partnership with cross-functional teams. The Senior Director will lead the Product Investigation Council, ensuring timely, rigorous, and data-driven decision-making. They will proactively identify, assess, prioritize, and mitigate product safety risks across the product portfolio. Additionally, the role involves defining and implementing the vision, strategy, and operating model for a comprehensive Global Technical Product Safety and Regulatory Compliance program. Collaboration with leaders across Quality, Operations, Engineering, Product Management, and Customer Experience is essential to ensure end-to-end product safety and compliance across the full product lifecycle. Establishing governance frameworks to monitor product safety risks, defining corrective actions, and leading technical investigations are also key aspects of the role.
Candidates should have over seven years of leadership experience in Product Safety, Regulatory Compliance, and/or Quality, with a Bachelor's degree in Engineering (advanced degree preferred). Proven experience leading global, cross-functional teams across multiple products, regions, and stakeholders is essential. A minimum of five years of experience in consumer goods (B2C) environments is required. Demonstrated success in developing and executing product safety and regulatory compliance strategies at scale is crucial. Strong expertise in structured problem-solving methodologies, including 8D and similar tools, is necessary. Exceptional communication and influencing skills, with the ability to align cross-functional leaders and present effectively to executive stakeholders, are important. Sound judgment and the ability to navigate complex, high-impact decisions in fast-paced environments are also required. Experience in fitness, connected devices, or consumer electronics industries is a plus. Familiarity with product risk management, regulatory reporting, and agency engagement (e.g., CPSC, EU Safety Gate/RAPEX, or similar authorities) is advantageous. Experience partnering with external manufacturers, suppliers, and testing laboratories to ensure compliance and continuous improvement is beneficial. A strong understanding of Design for Safety principles, hazard analysis methodologies (e.g., FMEA, fault tree analysis), and risk-based decision-making is also a plus.
The base salary range for this position is $283,350 to $360,950 USD annually. Peloton offers a comprehensive benefits package, including medical, dental, and vision insurance; generous paid time off; short-term and long-term disability; access to mental health services; 401k, tuition reimbursement, and student loan paydown plans; an Employee Stock Purchase Plan; fertility and adoption support; up to 18 weeks of paid parental leave; child care and family care discounts; free access to Peloton Digital App; apparel and product discounts; commuter benefits; Citi Bike Discount; pet insurance; and more.
Peloton is a publicly traded company that provides members with expert instruction and world-class content to create impactful and entertaining workout experiences for anyone, anywhere, and at any stage in their fitness journey. Founded in 2012 and headquartered in New York City, Peloton has millions of members across the US, UK, Canada, Germany, Australia, and Austria. The company embraces technology, including AI, to enhance productivity and accelerate innovation in the work they do for their members. Peloton maintains a strong commitment to diversity and inclusion, ensuring equal employment opportunities for all team members and applicants.