Senior Product Manager, Product Experience

Klaviyo is seeking a Senior Product Manager to lead the Product Experience team, focusing on enhancing the user interface and overall usability of Klaviyo's platform. This role is pivotal in ensuring that customers have a seamless and intuitive experience, aligning with Klaviyo's mission to empower businesses through accessible and effective marketing tools.

The Senior Product Manager will be responsible for defining and executing the product strategy for the user interface, collaborating closely with engineering, design, and customer success teams. Key responsibilities include identifying areas for improvement in the user experience, prioritizing feature development, and overseeing the implementation of enhancements that drive customer satisfaction and engagement.

Candidates should have a minimum of 5 years of product management experience, with a strong background in user experience design and a proven track record of delivering impactful product improvements. Excellent communication skills and the ability to work cross-functionally are essential. Experience in SaaS platforms and a deep understanding of customer needs in the marketing technology space are highly desirable.

Klaviyo offers a competitive compensation package, including a base salary range of $136,000 to $204,000 USD, along with comprehensive health, welfare, and wellbeing benefits. The company fosters a collaborative and inclusive culture, providing opportunities for professional growth and development in a fast-paced, innovative environment.