Senior Product Manager, Personalization ML Products
Klaviyo is seeking a Senior Product Manager to lead the strategy for two interconnected machine learning (ML) features: Product Recommendations and Message Prioritization. These features are central to Klaviyo's AI & Analytics pillar, which empowers marketers to understand their customers, personalize interactions, and measure the impact of their efforts. The role involves collaborating with cross-functional teams to enhance product performance and deliver measurable value to clients.
In this position, the Senior Product Manager will oversee the development and execution of the product roadmap for Product Recommendations and Message Prioritization. Responsibilities include selecting appropriate ML model types, structuring product catalog data, implementing enterprise-grade customizations, and defining success metrics to assess model performance and its impact on revenue. The role also entails working closely with ML modeling and software engineering teams to translate model capabilities into user-friendly features that marketers can trust and adopt.
Candidates should have 3–5+ years of product management experience, particularly with ML-powered or data-driven product features in a production environment. A strong understanding of ML model performance evaluation, including lift measurement and experiment design, is essential. The ideal candidate will be adept at collaborating with both software engineering and ML modeling teams, possess a deep customer focus, and have a keen sense of user experience design to ensure product adoption.
The compensation for this role ranges from $136,000 to $204,000 USD annually, depending on experience and qualifications. Klaviyo offers a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities. The company fosters a collaborative and innovative work environment, encouraging employees to take ownership of outcomes and work cross-functionally to achieve success.
Klaviyo is committed to empowering creators by making first-party data accessible and actionable. The company values diverse backgrounds and experiences, believing that each team member contributes uniquely to the workplace. Employees are encouraged to take initiative, collaborate across teams, and drive meaningful impact, making it an ideal environment for those looking to grow their careers in product management.