Quality Lead II
Scale AI is seeking a Quality Lead II to ensure top-tier data quality across our Generative AI programs. In this role, you will be the authority on the usefulness of the data we send to our customers. You will hold delivery teams accountable across our highest-impact projects – engaging in nuanced quality issues head-on, as well as leading teams through strategic initiatives to enable reliable, scalable delivery across the organization.
As a Quality Lead II, you will lead and develop a team of quality control specialists, partner with delivery teams to interpret and improve customer requirements, oversee day-to-day operations including workload allocation and reporting insights, establish and uphold scalable best practices, and drive initiatives that improve quality, efficiency, and customer satisfaction.
The ideal candidate will have a Bachelor’s degree in Computer Science, Engineering, Operations, or a related field, 4+ years leading teams or improving operational/technical processes, strong analytical and problem-solving skills (particularly in SQL) with attention to detail, experience building systems, processes, and teams across multiple customer segments or product lines, a hands-on background in quality assurance, software development, or top-tier management consulting, and proven experience taking initiative in cross-functional technical environments.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The base salary range for this full-time position in the locations of San Francisco, New York, Seattle is $134,400—$168,000 USD. You’ll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO.
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.