Product Operations Associate
The Product Operations Associate at Capital on Tap plays a pivotal role in supporting the product team to deliver best-in-class financial products and services. The role is embedded within a collaborative and dynamic environment, focusing on ensuring smooth operations as Capital on Tap continues to expand its offerings for small business customers. As a fast-growing fintech company, Capital on Tap is seeking someone who thrives in a scale-up culture and can help streamline daily processes for maximum efficiency.
In this role, the Product Operations Associate will manage key operational activities such as coordinating cross-functional project work, managing communication channels across product and engineering, and providing data-driven insights to inform product decisions. Daily responsibilities include liaising between stakeholders to resolve operational issues, maintaining process documentation, and implementing workflow improvements. The associate will also track project progress and report findings to leadership, ensuring that the product operation aligns with business goals.
Candidates should have demonstrated experience in operations, project management, or business analysis, preferably within financial services or technology sectors. Strong analytical and organizational skills are essential, along with proficiency in data analysis tools and comfort with fast-paced, ambiguous work environments. Excellent communication skills are required, as well as a process-oriented mindset and a proactive approach to identifying and solving operational challenges.
Employees at Capital on Tap enjoy comprehensive benefits including health and wellness programs, generous leave policies, professional development allowances, and performance-based bonuses. The company also invests in regular team-building activities and promotes a positive, inclusive workplace.
Capital on Tap is known for its flat structure, rapid growth, and open communication. Employees are encouraged to take ownership of their contributions, and there are ample opportunities for advancement as the company scales. Ambitious, driven individuals looking to make a tangible impact in fintech will find this an exciting environment to develop their careers.