Product Manager (Programmable Voice APIs)
Bandwidth is seeking a Product Manager to lead the evolution of its Programmable Voice APIs. This role is pivotal in defining and delivering capabilities that power next-generation voice applications, sitting at the intersection of developer experience, telecom infrastructure, and business strategy. The successful candidate will drive the product vision, roadmap, and execution for APIs that enable call control, conferencing, recordings, and real-time communications, ensuring reliability, scalability, and ease of use for developers.
Key responsibilities include defining and owning the roadmap for Programmable Voice APIs in alignment with company strategy and market opportunities. The Product Manager will build compelling business cases for new features and investments, identify opportunities in emerging areas such as AI-driven voice and automation, and develop deep empathy for developers, product teams, and enterprise customers. Collaborating closely with engineering, design, and operations teams, the role involves delivering features end-to-end, defining success metrics, and leading backlog prioritization, sprint planning, and release execution.
The ideal candidate will possess strong business case development skills, including financial modeling and ROI analysis, and demonstrate deep customer empathy, especially for developers and technical users. Technical expertise should encompass experience with web service APIs (REST, webhooks, event-driven architectures) and familiarity with real-time communications systems. A background in telecom, CPaaS, or developer platforms is strongly preferred, along with at least 5 years of product management experience, particularly in APIs, communications, or SaaS platforms.
Bandwidth offers a comprehensive benefits package, including 100% company-paid medical, vision, and dental coverage for employees and their families, with low deductibles and out-of-pocket expenses. New hires receive four weeks of paid time off, with additional PTO earned through volunteer hours and company challenges. The company promotes a healthy work-life balance with initiatives like 90-minute workout lunches and the "Mahalo moments" program, granting additional time off for significant life events.
The company fosters a collaborative, developer-focused culture with strong technical depth, providing opportunities to shape the future of programmable voice and real-time communications. Employees work on mission-critical infrastructure used by global enterprises, contributing to a dynamic and innovative environment that encourages personal and professional growth.