Onboarding Analyst
The Onboarding Analyst role at Capital on Tap is integral to the Financial Crime team, which comprises 62 professionals globally. This team ensures the company meets its regulatory obligations concerning Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF). Capital on Tap is a financial platform offering a suite of tools and products designed to simplify operations for small business owners.
In this position, the Onboarding Analyst will support the onboarding journey by conducting Know Your Customer (KYC) and Know Your Business (KYB) checks across various products. Responsibilities include reviewing Politically Exposed Persons (PEPs), sanctions, and adverse media alerts to identify potential risks, escalating complex cases for Enhanced Due Diligence (EDD), and handling ambiguous situations by gathering necessary information and consulting senior team members. The role also involves contributing ideas to enhance the efficiency of compliance checks for customers.
Candidates should have prior experience performing KYC/KYB checks and a solid understanding of identifying PEPs, sanctions, and adverse media hits. A background in a regulated financial services environment, preferably with exposure to diverse customer or product types, is essential. The role requires balancing due diligence with maintaining a smooth customer experience, effective communication skills for interacting with customers and internal stakeholders, adaptability to various internal systems and risk appetites, and a proactive approach to learning regulatory updates and suggesting process improvements.
Capital on Tap offers a comprehensive benefits package, including private healthcare with dental and optical services, worldwide travel insurance, anniversary rewards, a salary sacrifice pension scheme with up to 7% match, an electric vehicle salary sacrifice scheme, 28 days of holiday plus bank holidays, annual learning and wellbeing budgets, enhanced parental leave, cycle-to-work schemes, season ticket loans, six free therapy sessions per year, dog-friendly offices, and complimentary drinks and snacks.
The company fosters a dynamic and inclusive culture, emphasizing values such as 'Just Pilot,' encouraging innovation and rapid implementation of ideas; 'Why Not Today?' promoting speed and simplicity; and 'Be a Buddy,' advocating for teamwork and doing the right thing. Employees are encouraged to take ownership of tasks, provide and receive constructive feedback, and contribute to a collaborative environment.