Manager, Employee Engagement
Klaviyo is seeking a Manager of Employee Engagement to lead the strategy, design, and delivery of programs that define the employee experience. This role is part of the Communications, Workplace & Experiences organization and reports to the Head of Communications, Workplace & Experiences. The Manager will collaborate with teams such as Internal Communications, Workplace Experience, People Operations, KRGs, L&D, and Employer Brand to create a cohesive and integrated employee experience.
Key responsibilities include leading and developing the Employee Engagement team, overseeing signature company events like CKO, mid-year and holiday celebrations, and Customer First Day, and ensuring these events are story-led and customer-connected. The Manager will also design and manage lifecycle touchpoints such as onboarding milestones, work anniversaries, and employee appreciation moments, and build a rewards and recognition strategy that reinforces Klaviyo's values and culture. Additionally, the role involves managing learning and connection initiatives like Klaviyo Bites & Insights, Hackathons, and Demo Fairs, and developing a community strategy that includes Heritage Months and KRG leadership structures.
The ideal candidate has over 8 years of experience in employee experience, employee engagement, event strategy, internal communications, or related fields, with at least 2 years in a leadership role. Experience in a fast-growing tech or high-growth environment is preferred. The candidate should be a proven people leader and culture builder, comfortable setting long-term strategic visions and executing programs with precision. Strong program management skills, empathy, creativity, and the ability to collaborate cross-functionally are essential. A bachelor's degree in communications, marketing, human resources, or a related field, or equivalent experience, is required.
Klaviyo offers a competitive base salary ranging from $116,000 to $174,000, determined by factors such as job-related skills, experience, education, and work location. The total compensation package may include participation in the company's annual cash bonus plan, equity, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Klaviyo is a company of builders who take ownership, operate with candor, and believe in continuous improvement. The company empowers creators to own their destiny by making first-party data accessible and actionable. Klaviyo values unique backgrounds, experiences, and perspectives, and believes everyone deserves a fair shot at success. Joining Klaviyo means being part of a team that is ambitious, collaborative, and focused on delighting customers.