Manager, Creator Operations
ShopMy is seeking a highly organized and data-driven individual to join our team as the Manager of Creator Operations. In this role, you will be responsible for developing and managing reporting systems, providing performance insights, and streamlining operational processes to ensure the Creator organization operates efficiently. This position offers the opportunity to collaborate closely with Creator Managers and leadership to deliver accurate data, identify performance trends, and implement improvements that enhance support for our creators.
Key responsibilities include owning creator performance reporting and dashboards to ensure data accuracy and reliability, translating complex data into actionable insights for Creator Managers, monitoring performance across creators and teams to proactively identify risks and growth opportunities, maintaining internal documentation and operational processes for team alignment, partnering with Product, Marketing, and Analytics teams to ensure consistent data tracking and reporting, and supporting leadership in refining operational workflows and systems to enhance team effectiveness and scalability.
The ideal candidate will possess a bachelor's degree and have 2–4 years of experience in operations, analytics, business operations, revenue/success operations, or other cross-functional roles within high-growth tech or consumer environments. Strong analytical skills are essential, with the ability to interpret and translate data into actionable insights for cross-functional partners. A high level of systems thinking is required, along with exceptional organizational skills and attention to detail. Proficiency in Google Suite and the ability to quickly learn new tools and reporting systems are also necessary.
Compensation for this role includes a base salary ranging from $100,000 to $115,000, with additional equity in ShopMy. Benefits include medical and dental coverage at 70%, flexible PTO, 14 weeks of parental leave, a 401k program with a 3% automated contribution from ShopMy, Wellhub membership, company retreats, and the opportunity to monetize your influence by building out a ShopMy page.
ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent, enabling the world's leading brands to build dynamic, high-impact creator programs. With a recent $77 million Series B funding round led by Bessemer, we are accelerating our mission to redefine the creator economy. Joining our team offers the chance to be part of a fast-paced, innovative environment where your work will have a direct impact on shaping the future of digital marketing.