Manager, Client Strategy
The Manager, Client Strategy at ShopMy will lead the strategic management of a portfolio of top-tier brands, serving as a trusted partner to marketing executives, particularly in the luxury fashion and beauty sectors. This role involves collaborating cross-functionally to deliver exceptional client experiences and scaling ShopMy’s brand success model.
Key responsibilities include serving as a strategic advisor and relationship owner for high-profile brand accounts, partnering with Sales to align on goals and unlock upsell opportunities, delivering data-driven insights and strategic recommendations that lead to client growth, proactively identifying and solving day-to-day business challenges across the portfolio, elevating conversations with brand stakeholders to maximize value and investment in ShopMy, escalating meaningful product feedback to influence product development, and representing the voice of the client internally to ensure an exceptional experience across touchpoints.
The ideal candidate will have over 5 years of experience in strategic, client-facing roles such as account management or management consulting, proven experience supporting high-profile or luxury brand clients, a Bachelor’s Degree, a strong track record of retention, upsell, and elite client service, excellent communication and problem-solving skills, strategic thinking abilities to connect the dots and proactively drive value, and comfort with ambiguity and fast-paced environments.
Compensation for this position ranges from $110,000 to $130,000 annually, exclusive of bonus potential or commission. ShopMy offers a comprehensive benefits package, including medical and dental coverage at 70%, equity in the company, flexible PTO, 14 weeks of parental leave, wellness and social stipends, technology and learning & development stipends, a 401k program with a 3% automated contribution from ShopMy, Wellhub membership, company retreats, the opportunity to monetize your influence by building out a ShopMy page, birthday PTO, and a brand new NYC HQ office.
ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent, empowering the world’s leading brands to build dynamic, high-impact creator programs. With a recent $77 million Series B funding round led by Bessemer, ShopMy is committed to redefining the creator economy. Joining ShopMy offers the opportunity to be part of a fast-paced, innovative environment where you can make an immediate impact and help shape the future of digital marketing.