Head of Fraud Analytics
Capital on Tap is seeking a Head of Fraud Analytics to lead our Fraud Analytics team. This role involves overseeing the detection, measurement, and response to fraud across the entire customer lifecycle, from application to ongoing monitoring. The position is based in our London (Moorgate) office, with a hybrid work arrangement requiring three days per week on-site.
The Head of Fraud Analytics will own, monitor, and continually optimize fraud management strategies across multiple products. Responsibilities include assessing the performance of existing fraud rules, implementing improvements, identifying and onboarding innovative data sources to better predict risk, managing and developing a team of analysts, leading analytical work tied to product launches and customer experience improvements, and presenting findings and recommendations to the senior leadership team.
Candidates should have at least eight years of fraud experience, including direct experience in card fraud within a bank, card issuer, or fintech operating on the issuing side. Strong analytical skills with proficiency in SQL (Python experience is a plus), exceptional problem-solving abilities, a track record of owning analytical problems end-to-end, experience managing analysts, clear communication skills, and a solid grasp of the UK fraud landscape are essential.
Capital on Tap offers a comprehensive benefits package, including private healthcare, worldwide travel insurance, anniversary rewards, a salary sacrifice pension scheme with up to 7% match, 28 days holiday plus bank holidays, an annual learning and wellbeing budget, enhanced parental leave, cycle to work scheme, season ticket loan, six free therapy sessions per year, dog-friendly offices, and free drinks and snacks in our offices.
Joining Capital on Tap means becoming part of a dynamic, fast-growing fintech company that values innovation and inclusivity. With over 1,000 employees, £20bn in annual card spend, and 200,000+ customers, we are committed to making running a small business easier. We foster a culture where authenticity thrives, and everyone can do their best work.