Financial Crime and Fraud Investigator

Capital on Tap is seeking a Financial Crime and Fraud Investigator to join their expanding team in Cardiff. This role is integral to safeguarding both UK and US customers from financial crimes, including fraud and payment disputes. As a rapidly growing financial platform, Capital on Tap offers a dynamic environment where employees can make a significant impact.

In this hands-on position, the investigator will manage a variety of cases, from financial crime alerts and due diligence reviews to disputes and chargebacks. The role requires a commitment to delivering prompt and fair outcomes, ensuring compliance with policies, procedures, and regulatory standards. The investigator will also collaborate with cross-functional teams to share insights and address emerging risks.

Ideal candidates will have experience in fraud, financial crime, or disputes within the financial services sector. Strong attention to detail, evidence-based decision-making, and excellent communication skills are essential. The role operates on a 5-day workweek, including weekends and bank holidays, with rest days allocated during the week.

Capital on Tap offers a comprehensive benefits package, including private healthcare with dental and optical services, a pension scheme with up to a 7% match, and an annual learning and wellbeing budget. Employees also enjoy 28 days of holiday plus bank holidays, enhanced parental leave, and a 4-week fully paid sabbatical. Additional perks include a dog-friendly office environment, free drinks and snacks, and a cycle-to-work scheme.

Joining Capital on Tap means becoming part of a mission-driven company dedicated to making small business operations easier. With over 200,000 customers and a Trustpilot rating averaging 4.7 stars, the company fosters a culture of innovation, speed, and collaboration. Employees are encouraged to pilot new ideas, work efficiently, and support each other to achieve shared goals.