Engineering Business Operations Manager II, EBOS
The Engineering Business Operations Manager II will serve as a key partner within the Engineering Business Operations and Strategy (EBOS) organization at Box, focusing on providing operational support to Engineering teams across the Build organization, particularly in the EMEA region. This role involves guiding teams through various planning and reporting processes, including Annual Planning, Quarterly Planning, Quarterly Business Reviews, and monthly Operational Reviews, while driving critical processes for tracking performance metrics and assisting leadership in measuring and reporting on key goals.
Key responsibilities include owning optimization strategies to improve team functions by designing and enhancing operational workflows to reduce friction and increase efficiency. The role also involves guiding and preparing Engineering teams across EMEA for all planning and reporting processes, driving and maintaining OKR tracking and KPI measurement, building reporting and dashboards for leadership visibility, partnering with Engineering leadership on production support and SLA management, compiling and analyzing data to assess performance and support strategic decisions, creating and delivering presentations for leadership and business reviews, collaborating with Product, Engineering, and Finance on planning alignment and resource allocation, and supporting ad-hoc EBOS projects and operational improvements to enable scale and continued growth.
The ideal candidate will have over 5 years of experience in business operations, engineering operations, or a related operational role. They should possess strong operational and process ownership skills, experience in driving OKR tracking and KPI measurement for technical or engineering teams, the ability to recognize optimization opportunities and improve team functions, an analytical mindset to interpret data and identify bottlenecks, excellent written and verbal communication skills, a proven track record of building strong relationships with cross-functional partners and engineering leaders, and the ability to manage multiple priorities in a fast-paced environment.
Box offers a comprehensive benefits package designed to support employees, including financial benefits such as equity and performance-based pay, generous time off policies including flexible time off and sabbaticals, growth opportunities through learning programs and clear career paths, an evolving workplace embracing hybrid work models, inclusive healthcare benefits, family support programs, wellness initiatives, and a strong community culture with employee-led resource groups and paid volunteer time off.
Box fosters an inclusive workplace where every employee is encouraged to innovate, succeed, and grow. The company values community and in-person collaboration, expecting employees to work from their assigned office a minimum of three days per week, with a focus on Tuesdays and Thursdays. This role offers the opportunity to be at the forefront of transforming how the world works together, leveraging AI and enterprise content to drive significant impact.