Director, Client Strategy- Enterprise
The Director of Client Strategy – Enterprise at ShopMy is responsible for driving strategic growth and revenue expansion within 8-12 high-value Fortune 500 accounts. This role involves serving as a trusted advisor to senior decision-makers and executing aggressive upselling initiatives, with a specific focus on expanding clients' investment in ShopMy's Opportunities product.
Key responsibilities include owning and managing relationships with enterprise accounts, conducting regular business reviews and strategic planning sessions, and identifying key influencers across multiple departments. The director is also tasked with achieving annual upsell targets, creating compelling business cases to demonstrate ROI, and navigating complex organizations to secure larger investments. Additionally, the role requires close collaboration with Sales, Product, Client Strategy, and Technical teams to ensure a seamless client experience and to advocate for client needs internally.
Candidates should have over 7 years of experience in enterprise account management or client success with Fortune 500 companies, with direct responsibility for commercial agreements related to renewal and revenue growth. A proven track record of consistently achieving annual upsell targets is essential. Strong analytical and strategic thinking skills, exceptional relationship-building capabilities, and outstanding negotiation and presentation skills are also required.
The position offers a base salary range of $145,000 to $165,000 USD, exclusive of bonus potential or commission. ShopMy provides additional benefits, including medical and dental coverage at 70%, equity in the company, flexible PTO, 14 weeks of parental leave, wellness and social stipends, technology and learning development stipends, a 401k program with a 3% automated contribution, Wellhub membership, company retreats, and a brand-new NYC headquarters office.
ShopMy is a rapidly growing company that has recently achieved unicorn status with a $1.5 billion valuation. The company is transforming e-commerce by building infrastructure for human-led curation at scale, enabling brands to run performance-driven creator programs and empowering top creators to monetize their influence. Joining ShopMy offers the opportunity to be part of a dynamic team at the forefront of digital marketing innovation.