Customer Integration Engineer
As a Customer Integration Engineer at Wayve, you will play a pivotal role in supporting clients throughout the development lifecycle, from initial integration to final validation of our AI technology in vehicles. This position involves close collaboration with both customer and internal engineering teams to ensure seamless integration and optimal performance of our autonomous driving systems.
Your primary responsibilities will include providing hands-on technical support during the development and validation processes, serving as the liaison between customer vehicle integration teams and Wayve’s internal engineering teams, and independently troubleshooting and resolving technical issues related to our technology. Additionally, you will escalate complex issues to appropriate internal stakeholders, develop a deep understanding of customer systems and APIs (e.g., drive-by-wire), and maintain a system-level perspective to identify root causes, whether vehicle-based or software-related.
The ideal candidate will possess strong problem-solving skills and analytical thinking, proven experience leading investigations into platform or vehicle issues in collaboration with internal and customer teams, and extensive hands-on experience with development vehicles. Proficiency with diagnostic and calibration tools (e.g., CANape or similar), familiarity with terminal usage and a willingness to develop basic programming skills, and a solid understanding of vehicle communication protocols (e.g., CAN, Ethernet) and automotive system architectures are also essential. Practical experience in an automotive environment, ideally with a track record of bringing products to production, excellent communication and interpersonal skills, and a willingness to travel as required are highly valued.
This full-time role is based in Tokyo, Japan, with a hybrid working policy that combines time in our offices and workshops to fuel innovation, culture, relationships, and learning, along with time spent working from home. We operate core working hours, allowing you to determine the schedule that works best for you and your team.