Applied AI Specialist
The Applied AI Specialist at Capital on Tap is a pivotal role focused on bridging the gap between artificial intelligence's potential and its practical application within the company. This position is integral to the team, ensuring that AI solutions are not only developed but also effectively integrated and utilized across various business functions. Capital on Tap is a dynamic financial platform dedicated to simplifying financial management for small businesses through innovative products and services.
Key responsibilities include analyzing and mapping team processes to identify areas where AI can significantly enhance efficiency and reduce costs. The specialist will design and implement robust AI workflows that connect large language models (LLMs) with internal systems, such as case management tools and APIs. Additionally, the role involves training team members to ensure successful adoption of AI tools, monitoring their usage, and iterating on solutions to achieve optimal performance.
Candidates should have hands-on experience deploying AI tools like Claude, Cursor, n8n, or Zapier in real business environments. Technical proficiency with low-code/no-code tools, APIs, and integrations is essential, along with comfort in using SQL and familiarity with business intelligence tools. The role requires 2-5 years of experience in product operations, business operations, strategy, technical program management, or similar fields. Strong communication skills, the ability to work in ambiguous situations, and a proactive approach to problem-solving are also crucial.
Capital on Tap offers a comprehensive benefits package, including private healthcare with dental and optical services, worldwide travel insurance, anniversary rewards, a salary sacrifice pension scheme with up to 7% match, and an annual learning and wellbeing budget. Employees enjoy 28 days of holiday plus bank holidays, enhanced parental leave, and access to various wellness programs. The company fosters a vibrant office environment equipped with amenities like a pool table, arcade machine, beer tap, and is dog-friendly.
The company culture at Capital on Tap emphasizes inclusivity, innovation, and continuous growth. Employees are encouraged to take ownership of their work, contribute to the company's mission of supporting small businesses, and have opportunities for professional development within a fast-growing, profitable fintech environment.