Account Executive - North America
The Account Executive role at Emplifi is a key position within the social sales team, responsible for driving new business, nurturing existing client relationships, and exploring opportunities for cross-selling and upselling. This individual will focus on a designated territory or named accounts, ensuring consistent growth and maximization of revenue. Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels.
Key responsibilities include prospecting and identifying new business opportunities, developing and maintaining a robust pipeline of potential clients, and presenting digital marketing solutions to potential clients. The Account Executive will work closely with Solution Consultants and Customer Success Managers to foster and grow relationships with existing clients, understand their business goals and challenges, and identify opportunities for additional products and services. Regularly reviewing client campaigns and providing insights, optimization suggestions, and reports are also essential aspects of the role.
The ideal candidate will have a bachelor's degree in Business, Marketing, Communications, or a related field, with a minimum of 5 years of sales experience, preferably in the digital marketing industry. A proven track record of meeting and exceeding sales quotas, strong understanding of digital marketing services including e-commerce, social media, and content marketing, and excellent verbal and written communication skills are required. Proficiency in using CRM tools like Salesforce or HubSpot, the ability to work independently and as part of a team, and strong negotiation and presentation skills are also important.
Emplifi offers an international, fast-paced, and growing environment with the chance to work with the world’s biggest brands at the CX tech leader. The company fosters an agile and open-minded culture with a high level of flexibility, providing opportunities for professional growth and development. Benefits include unlimited PTO, enhanced family/parental leave, flexible working hours, corporate group insurance coverage, sick days, community days, and access to an Employee Assistance Program (EAP).