Account Director, Corporate
The Account Director, Corporate at AlphaSense is a pivotal role within the Customer Success team, focusing on managing and expanding relationships with Fortune 1000 clients. AlphaSense is a leading market intelligence and search platform that leverages AI to deliver critical insights from a vast array of public and private content. The company is headquartered in New York City and has a global presence with offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland.
In this role, the Account Director is responsible for owning and growing a portfolio of corporate clients by driving renewals, increasing product adoption, and identifying new business opportunities. The position requires close collaboration with Sales, Customer Success, Product, and Marketing teams to ensure clients view AlphaSense as a strategic partner. Key responsibilities include forecasting and maximizing retention rates, expanding the use of AlphaSense solutions within client organizations, and proactively addressing potential revenue risks to prevent churn.
The ideal candidate possesses a strong ability to build and maintain relationships with new and existing clients, particularly within Fortune 1000 companies. They should demonstrate expertise in both internal and external relationship management, exhibit a natural curiosity with the capacity to learn and adapt quickly, and have a solid understanding of client engagement best practices within a rapidly growing SaaS environment. A commitment to delivering results, coupled with exceptional communication skills across various formats, is essential.
AlphaSense offers a competitive base compensation range of $123,000 to $154,000 USD, along with a generous commission plan featuring uncapped earning potential and equity options. The company provides a comprehensive benefits program designed to support the well-being and professional growth of its employees.
Joining AlphaSense means becoming part of a dynamic and innovative company that is reshaping how organizations make informed decisions. The company fosters a culture that balances ambition with humility and autonomy with teamwork, offering mentorship and real ownership to help employees evolve both personally and professionally.