Vendor Success Lead

The Vendor Success Lead at Datavant is a crucial member of the network team responsible for fostering relationships and ensuring the success of strategic vendor partners across the Datavant ecosystem. As a rapidly growing health data technology company, Datavant helps institutions securely connect and share health data, with this role directly impacting the performance, reliability, and value offered to healthcare stakeholders. The Vendor Success Lead will work cross-functionally with product, engineering, partnerships, and customer success teams, playing a pivotal role in enabling seamless integrations and driving partner success.

Key responsibilities include onboarding new vendors, managing ongoing relationships, and ensuring vendors meet performance and compliance standards. The role requires close collaboration on process improvements, issue resolution, and the development of resources to streamline vendor operations. The Vendor Success Lead will be tasked with monitoring key metrics, facilitating regular check-ins, and acting as a primary point of contact for vendor inquiries and escalations.

Candidates should have previous experience in partner management, customer success, or vendor relations within a technology or healthcare setting. Strong project management and communication skills are essential, along with proficiency in data analysis and reporting. Familiarity with health data privacy standards, interoperability requirements, and SaaS business models is highly valued. The ideal candidate is proactive, detail-oriented, and comfortable working both independently and as part of a collaborative team.

Datavant offers a competitive compensation package, including health, dental, and vision insurance, generous paid time off, and opportunities for professional development. Additional perks may include flexible scheduling and a technology stipend, supporting both in-office and remote work arrangements.

Employees at Datavant benefit from a mission-driven culture that values innovation, transparency, and impact in health data connectivity. The organization fosters growth opportunities and encourages initiative, making it an ideal environment for those seeking to make a difference in the health technology sector.