Telco Field Engineering Director
The Telco Field Engineering Director at Canonical leads the global Telco Field Engineering business, assisting customers in understanding and implementing Canonical's open-source solutions across public clouds and private data centers. This role is integral to the Telco department, which comprises regional teams in APAC, EMEA, and the Americas, and focuses on a spectrum of cloud offerings, including Ubuntu, virtualization, private cloud, Kubernetes, and advanced open-source solutions like MLOps platforms and data platforms.
Key responsibilities include leading and developing managers and teams of field engineers in presales and professional services, solving customer problems by promoting Canonical's technologies, and serving as a trusted advisor. The director will work remotely within a major time zone, coach and mentor team members, implement disciplined engineering processes, represent the team and products to stakeholders, and collaborate with other leaders to plan and manage progress on agreed goals and projects.
The ideal candidate will have a thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM, and MEC space, along with key telco cloud infrastructure technologies such as CPU Pinning, NUMA, SR-IOV, and DPDK. Familiarity with telco architecture and industry standards, working knowledge of domains like Mobile Packet Core (4G/5G), Private Network, RAN, Voice, IP Backbone, VAS, or OSS/BSS, and knowledge of cloud computing technologies like Kubernetes, OpenStack, AWS, GCP, Azure, and Ceph are essential. Practical knowledge of Linux and networking, experience in technical presales, and excellent verbal and written communication skills in English are also required.
Canonical offers a distributed work environment with twice-yearly in-person team sprints, a personal learning and development budget of USD 2,000 per year, annual compensation reviews, recognition rewards, annual holiday leave, maternity and paternity leave, an Employee Assistance Programme, opportunities to travel to new locations to meet colleagues, and Priority Pass for travel and travel upgrades for long-haul company events.
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, one of the most important open-source projects and a platform for AI, IoT, and the cloud, Canonical is changing the world daily. The company recruits globally, setting high standards for its employees, and has been a remote-first company since its inception in 2004, providing a unique window into the world of 21st-century digital business.