Staff / Principal Product Manager - Internal Developer Portal
Harness is seeking a Product Management Leader to drive the definition, development, and adoption of our packaged and shipped product - Harness Internal Developer Portal. In this role, you will own technical, end-to-end product initiatives—from identifying user needs and defining requirements to working across several teams to ensure successful delivery. You'll work closely with customers and engineering teams to guide product development, ensure technical feasibility and high-quality execution, and find innovative ways to efficiently solve complex developer experience challenges.
Key responsibilities include building product roadmaps based on customer needs, business goals, market, and technology trends. You will engage with customers to uncover unarticulated needs and drive customer success. Additionally, you will define detailed technical product specifications, user stories, mockups, and acceptance criteria in collaboration with other module product managers and engineering teams. Collaborating closely with engineering, UX teams, Support, Customer Success, and field teams is essential to ensure the timely delivery of high-quality features and to understand customer issues and drive business outcomes.
The ideal candidate will have a Bachelor's degree in Computer Science or a related field, or equivalent experience. A minimum of 7 years of experience in product management with enterprise SaaS or Cloud companies is required, along with at least 5 years of experience managing technical products that enhance developer experience and productivity. The candidate should be able to operate in a dynamic environment and adapt quickly. Strong technical understanding of architecture and engineering decisions, customer focus, analytical skills, and excellent communication abilities are essential. Experience with Internal Developer Portals, DevOps, CI/CD, and Infrastructure management is a significant plus. Prior experience as a software developer and/or startup experience is also advantageous.
Harness offers a competitive salary, comprehensive healthcare benefits, Flexible Spending Account (FSA), flexible work schedule, Employee Assistance Program (EAP), Flexible Time Off and Parental Leave, monthly, quarterly, and annual social and team-building events, and monthly internet reimbursement. The company is shaping the future of AI-driven software delivery and is looking for exceptional talent to help move even faster.