Solution Engineer (Billing Specialist)
The Solution Engineer (Billing Specialist) at Litify is a pivotal member of the Go-To-Market team, focusing on presenting and demonstrating Litify's time, billing, and accounting solutions to prospective clients. This role combines deep expertise in law firm billing operations with technical proficiency to effectively showcase the platform's capabilities. Litify, established in 2016, is a leading AI-native Platform of Action for the legal industry, serving over 55,000 legal professionals and 450+ enterprise clients across various sectors.
In this role, the Solution Engineer will support the sales team by conducting discovery sessions with potential clients to understand their billing workflows, fee arrangements, and financial operations. They will build and demonstrate Litify's time, billing, and accounting solution, powered by Accounting Seed, ensuring alignment with customer needs. Additionally, they will maintain the standard demo, serve as the team's subject matter expert on law firm billing, and collaborate closely with the Product team to share market and customer feedback, co-develop new billing capabilities, and influence the product roadmap.
Candidates should have 3–5 years of experience in a law firm billing department, finance team, or firm operations role, with hands-on experience running a bill cycle from time entry and pre-bill review through invoicing, payment, and collections. A solid understanding of billing arrangements such as hourly, flat fee, contingency, and retainers, as well as trust/IOLTA accounting, is essential. Familiarity with legal billing concepts like rates, write-downs, realization, LEDES/e-billing, and client billing guidelines is also required. Strong oral, written, presentation, and interpersonal communication skills are necessary, along with the ability to work collaboratively to solve business and technical problems.
While specific compensation details are not provided, Litify offers a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities. The company fosters a dynamic and innovative work environment, encouraging employees to contribute to the evolution of legal technology. Employees have the opportunity to work with cutting-edge AI-native solutions and collaborate with a diverse team dedicated to transforming the legal industry.
Litify's culture emphasizes growth, innovation, and a commitment to excellence. The company provides opportunities for professional development and career advancement, encouraging employees to take on new challenges and expand their skill sets. Joining Litify means becoming part of a forward-thinking team that is at the forefront of legal technology, working to create impactful solutions for clients.