Senior Deployment Engineer (United States)
As a Senior Deployment Engineer at Karat, you will serve as the principal technical advisor to enterprise clients, establishing yourself as the authoritative voice on Karat's solutions and building high-level trust relationships. You will partner with software engineers globally to thoroughly analyze their hiring processes and performance requirements, ensuring precise solution alignment and Karat product delivery as the lead technical expert in Customer Operations and Go-to-Market (GTM) teams.
Your key responsibilities will include presenting Karat's technical solutions to prospects as the subject matter expert, architecting and implementing the initial Karat interview framework for each new enterprise client, and conducting regular strategic reviews with customers to ensure alignment with business objectives and optimal performance. Additionally, you will design and deliver executive-level training sessions for client stakeholders, analyze complex performance data, and calibrate assessment metrics in collaboration with Karat’s Content and Data teams to translate findings into actionable strategic recommendations that strengthen client partnerships.
The ideal candidate will have over seven years of professional experience in strategic technical account management, client success engineering, or solutions/deployment engineering, or in SaaS/technical/financial services consulting with a focus on technical implementation. You should demonstrate success as a strategic advisor during client onboarding, with the ability to build trusted rapport, make thoughtful recommendations, and guide clients through complex implementation processes. Experience directly engaging with C-Suite executives in a client-facing capacity and a strong working knowledge of SQL are required. Client-facing experience with technical customers is also essential.
Karat offers a comprehensive benefits package, including employer-sponsored healthcare with 100% premium coverage for employees and 75% coverage for eligible dependents, 100% employer-paid short-term and long-term disability insurance, and a 401(k) match of 4%. Additional benefits include flexible vacation policies, wellness leave, and generous parental leave options.
Joining Karat means becoming part of a company dedicated to transforming technical hiring through fair, predictive, and enjoyable interviews. You will have the opportunity to work in a collaborative environment that values continuous improvement and innovation, providing ample growth opportunities and the chance to make a significant impact on the hiring processes of leading organizations.