Security Awareness Content Specialist (Fluent in Japanese) (Position located in Tokyo, Japan)
The Security Awareness Content Specialist at KnowBe4 plays a pivotal role in assisting sales and customer success managers by providing comprehensive knowledge of the company's extensive content library. This position is integral to the team, ensuring that clients receive the most effective security awareness and compliance training solutions tailored to their needs. KnowBe4, a leader in security awareness training and simulated phishing platforms, empowers organizations worldwide to strengthen their security culture and make informed decisions daily.
Key responsibilities include monthly reviews of new content to update training documentation for international clients, analyzing and communicating top-rated modules, and advising on best practices for implementing large-scale learning plans. The specialist also gathers and conveys customer feedback regarding content topics and quality to inform future developments, provides training to staff involved in content localization, and stays attuned to regional compliance laws and cultural expectations to ensure content relevance and inclusivity.
Candidates should possess a bachelor's degree in Organizational Development, Security Awareness, Instructional Design, or a related field, along with excellent written and verbal communication skills. Experience in developing and updating documentation, advising clients on learning plans, and familiarity with project management software are essential. Proficiency in Gmail, Google Docs, MS Office, and web browsers is required. Strong time management and organizational skills are crucial, and fluency in Japanese is mandatory for this role.
KnowBe4 offers a dynamic and engaging work environment with company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition and certification reimbursement, and a relaxed dress code. The company fosters a culture of radical transparency, extreme ownership, and continuous professional development, encouraging employees to be themselves and enjoy a fun, high-tech workplace.