Sales & Service Manager - Village at Meridian
The Sales & Service Manager at ALO's Village at Meridian location is a key member of the store leadership team, responsible for implementing the company's business and guest experience strategies. This role focuses on achieving business targets, enhancing sales performance, and elevating the customer experience in alignment with ALO's guiding principles. The position requires active engagement on the sales floor and back-of-house areas to ensure the store operates efficiently and provides an exceptional environment for guests.
Key responsibilities include identifying and addressing sales opportunities, collaborating with the General Manager to resolve process or system issues, and overseeing the Sales & Service team to deliver outstanding guest experiences. The manager is tasked with assessing guest interactions, providing technical product education, and coaching team members to bridge any service gaps. Additionally, the role involves developing workforce solutions to ensure effective sales floor coverage and leading selling initiatives as needed.
The ideal candidate will have 3-5 years of leadership experience in retail or a related industry, with proficiency in MS Office applications such as Word, Excel, and Outlook. Strong interpersonal and communication skills, both verbal and written, are essential. The role demands agility in managing multiple tasks within a dynamic environment, along with an independent work ethic, effective time management, and personal accountability. Physical requirements include the ability to lift up to 50 pounds, perform various physical movements, and stand or move throughout an entire shift.
ALO offers a comprehensive benefits package for full-time employees, including competitive medical, dental, and vision plans, a 401(k) plan with company matching, and monthly store incentives. Employees also enjoy a generous discount on ALO products, a clothing allowance, and free yoga classes at select locations. Additional perks include free membership to the ALO Wellness Club, providing access to a wide range of streaming fitness and yoga classes led by top instructors.
ALO fosters a culture centered around mindful movement, aiming to enhance the lives of individuals through yoga and conscious living. The company values personal and professional growth, offering opportunities for career advancement within a supportive and dynamic environment. Joining ALO means becoming part of a community dedicated to bringing the benefits of mindful movement from the studio into everyday life.