Sales & Service Manager - Town Center Plaza

The Sales & Service Manager at ALO's Town Center Plaza location in Leawood, Kansas, is a key member of the store leadership team, responsible for implementing ALO's business and guest experience strategies. This role focuses on achieving business targets, enhancing sales, and elevating the guest experience, all while upholding ALO's guiding principles. The position requires active engagement throughout the store, including both the sales floor and back-of-house areas, ensuring a clean, safe, and inviting environment.

Key responsibilities include identifying and addressing sales opportunities in collaboration with the General Manager, overseeing the Sales & Service team to deliver exceptional guest experiences, and fostering daily client relationships. The manager ensures effective sales floor coverage by developing workforce solutions and leading selling initiatives. Additionally, the role involves representing the business in meetings, managing budgets and reports, and planning for optimal store performance.

Candidates should possess 3-5 years of retail or related industry leadership experience, proficiency in MS Office applications, and excellent interpersonal and communication skills. The role demands agility in handling multiple tasks in a dynamic environment, a strong independent work ethic, and personal accountability. Physical requirements include the ability to lift up to 50 pounds, perform various physical movements, and stand for entire shifts. Alignment with ALO's guiding principles is essential.

ALO offers a generous employee discount, free membership to the ALO Wellness Club with access to numerous streaming fitness and yoga classes, competitive medical, dental, and vision plans, and additional benefits such as virtual mental health support and new parent assistance for full-time employees. Other perks include a 401(k) plan with company matching, monthly store incentives, a clothing allowance, and free yoga classes at select locations.