Sales & Service Manager - The Gate at Manhasset
The Sales & Service Manager position at The Gate at Manhasset is a leadership role within ALO, an innovative lifestyle brand known for its commitment to wellness, activewear, and community. The successful candidate will join a dynamic retail team, focusing on delivering exceptional customer experiences within a premium store environment. This role is vital to maintaining ALO’s standards for service and operational excellence while nurturing an engaged and motivated in-store team.
Key responsibilities include overseeing daily sales floor operations, driving store performance through targeted sales initiatives, and ensuring all customer interactions reflect ALO’s high-service standards. The manager will lead, mentor, and develop the retail team, handle staffing and training, and resolve escalated customer issues. The role also involves managing merchandising, inventory, loss prevention, and compliance with company policies and procedures.
Applicants should bring a minimum of three years of retail management experience, preferably in luxury or lifestyle brands. Strong leadership skills, a proven record of meeting or exceeding sales targets, and experience in staff development are essential. Candidates should possess excellent communication, organizational, and problem-solving abilities, as well as a deep passion for wellness, fashion, and customer service. A high school diploma is required, while a bachelor’s degree is preferred.
ALO offers a competitive compensation package, including incentive opportunities, premium health benefits, generous product discounts, and access to wellness resources. Employees benefit from ongoing training, clear growth paths, and a supportive, performance-driven work environment.
ALO prides itself on a culture rooted in mindfulness, innovation, and belonging. The company fosters professional development and values individuals who are passionate about making a positive impact on both customers and colleagues. Joining the team at The Gate at Manhasset presents a unique opportunity to influence the future of retail and participate in a vibrant, health-oriented community.