Sales & Service Manager - State Street
The Sales & Service Manager at ALO is a pivotal member of the store leadership team, responsible for implementing the company's business and guest experience strategies. This role focuses on achieving business targets, enhancing sales, and elevating the in-store experience to align with ALO's guiding principles. The position requires active engagement on the sales floor and back-of-house areas to ensure a clean, safe, and inviting environment.
Key responsibilities include investigating sales opportunities, collaborating with the General Manager to address process gaps, and overseeing the Sales & Service team to deliver exceptional guest experiences. The manager is tasked with building and maintaining client relationships, ensuring effective sales floor coverage, and developing workforce solutions to meet business objectives. Additionally, the role involves representing the business in meetings, managing budgets and reports, and planning for optimal performance.
Candidates should possess 3-5 years of retail or related industry leadership experience, proficiency in MS Office applications, and excellent interpersonal and communication skills. The role demands agility in handling multiple tasks in a dynamic environment, a strong work ethic, and the ability to move constantly around the store. Physical requirements include the ability to lift up to 50 pounds, perform various physical movements, and stand for entire shifts.
Compensation for this position ranges from $60,000 to $76,000 annually, with eligibility for the company's Monthly Store Incentive bonus program. Additional benefits include a generous employee discount, free membership to the ALO Wellness Club, competitive medical, dental, and vision plans, 401(k) with company matching, clothing allowance, and free yoga classes at select locations.
ALO fosters a culture centered around mindful movement, emphasizing the connection between studio practice and everyday life. The company values continuous personal and professional growth, offering opportunities for development within a supportive and dynamic environment. Joining ALO means becoming part of a community dedicated to making a positive impact both on and off the mat.