Sales & Service Manager - Stanford Shopping Center

The Sales & Service Manager at Stanford Shopping Center will join ALO, a premium activewear and lifestyle brand dedicated to mindful movement and wellness. This critical management role is part of the in-store leadership team, responsible for executing company strategies and fostering a positive, customer-focused environment. The manager collaborates closely with other store leaders and associates to deliver an elevated brand experience in one of the most prestigious retail locations.

Day-to-day, the Sales & Service Manager oversees the sales floor, ensuring each customer receives exceptional service and attention. Responsibilities include mentoring and developing staff, managing store operations such as inventory and product placement, troubleshooting issues as they arise, and driving sales targets. The manager actively engages with shoppers, handles customer inquiries and feedback, and upholds visual merchandising standards.

The ideal candidate brings prior retail management experience, ideally within a premium or luxury brand environment, with a track record of achieving sales goals and developing high-performing teams. Strong communication, organization, and leadership skills are essential, as is a hands-on approach to problem-solving. The role requires availability during peak business hours, including evenings, weekends, and holidays.

ALO offers a competitive compensation package, including a base salary and performance incentives, complemented by a comprehensive benefits program. Employees enjoy product discounts and opportunities for career advancement within the company.

ALO prides itself on fostering a collaborative, energetic workplace that values wellness, inclusivity, and professional growth. Team members have access to ongoing training, leadership development programs, and a supportive corporate culture committed to work-life balance and personal development.