Sales & Service Manager - Penn Square

The Sales & Service Manager at Alo Yoga's Penn Square location is a pivotal member of the store leadership team, responsible for implementing the company's business and guest experience strategies. This role focuses on achieving sales targets, enhancing guest interactions, and developing team members to align with Alo's guiding principles. The position requires active engagement on the sales floor and back-of-house areas to ensure a seamless and inviting store environment.

Key responsibilities include investigating sales opportunities and addressing process gaps in collaboration with the General Manager. The manager oversees the Sales & Service team to deliver exceptional guest experiences through product education and personalized service. Additional duties involve analyzing reports to strategize and implement action plans, ensuring effective sales floor coverage, and leading selling initiatives to drive store performance.

Candidates should possess 3-5 years of retail or related industry leadership experience, with proficiency in MS Office applications. Strong interpersonal and communication skills are essential, along with the ability to manage multiple tasks in a dynamic environment. The role demands physical capabilities such as standing for entire shifts and handling merchandise up to 50 pounds. Alignment with Alo's guiding principles and a commitment to fostering a positive team culture are crucial.

Alo Yoga offers a comprehensive benefits package, including a generous employee discount, free membership to Alo Moves, and access to streaming fitness and yoga classes. Full-time employees are eligible for competitive medical, dental, and vision plans, 401(k) with company matching, monthly store incentives, clothing allowance, and free yoga classes at select locations. The company emphasizes personal and professional growth, providing opportunities for advancement within a supportive and mindful work environment.