Sales & Service Manager - Easton Town Center
The Sales & Service Manager at ALO's Easton Town Center location is a key member of the store leadership team, responsible for implementing the company's business and guest experience strategies. This role focuses on achieving sales targets, enhancing the guest experience, and developing team talent in alignment with ALO's guiding principles. The position requires active engagement on the sales floor and back-of-house areas to ensure a seamless and exceptional customer experience.
Key responsibilities include identifying and addressing sales opportunities, collaborating with the General Manager to resolve process or system issues, and overseeing the Sales & Service team to deliver outstanding guest interactions and product education. The manager is also tasked with building and maintaining client relationships, ensuring effective sales floor coverage, and developing workforce solutions to meet business needs. Additionally, the role involves representing the business in meetings, managing budgets and reports, and planning for optimal store performance.
Candidates should possess 3-5 years of retail or related industry leadership experience, proficiency in MS Office applications, and exceptional interpersonal and communication skills. The role demands agility in handling multiple tasks in a dynamic environment, a strong independent work ethic, and personal accountability. Physical requirements include the ability to lift up to 50 pounds, perform various physical movements such as bending and climbing, and stand for the entire shift. Alignment with ALO's guiding principles is essential.
ALO offers a comprehensive benefits package, including a generous employee discount, free membership to the ALO Wellness Club with access to numerous fitness and yoga classes, competitive medical, dental, and vision plans, and enhanced benefits like virtual mental health support and new parent assistance for employees and dependents. Additional perks include a 401(k) plan with company matching, monthly store incentives, clothing allowance, and free yoga classes at select locations.
Joining ALO means becoming part of a company that values mindful movement and its positive impact on individuals and communities. The company fosters a culture of growth, accountability, and inclusivity, providing opportunities for professional development and career progression. Employees are encouraged to embody ALO's mission and guiding principles, contributing to a dynamic and supportive work environment.