Sales & Service Manager - Center of Waikiki
The Sales & Service Manager position at ALO is a leadership role based in the Center of Waikiki, focused on overseeing both sales performance and customer service for the location. The selected candidate will join a collaborative retail team that represents the ALO brand, known for its high-quality activewear and commitment to wellness-driven lifestyles. As part of the company’s retail operations, this role is integral to creating an exceptional shopping experience that reflects the ALO ethos.
Key responsibilities include driving retail sales targets, maintaining visual merchandising standards, and delivering outstanding customer interactions. The Sales & Service Manager is expected to lead, motivate, and develop store associates to ensure operational excellence and customer satisfaction. Day-to-day tasks involve supervising floor activities, managing store processes, resolving guest issues, and executing company initiatives at the ground level.
An ideal candidate for this role will have a minimum of two years’ experience in a retail management or supervisory role, preferably within a fast-paced, customer-facing environment. Essential qualifications include strong leadership, conflict resolution, and communication skills, as well as the ability to balance sales goals with service quality. Familiarity with retail software systems and inventory management is a plus, along with a demonstrated passion for wellness and the ALO mission.
ALO offers a competitive compensation package that may include benefits such as health insurance, employee discounts, wellness perks, and opportunities for advancement within the growing company. The brand’s supportive environment and focus on professional development make this an attractive role for individuals aiming for long-term growth in the retail or lifestyle sectors.
The company culture at ALO emphasizes teamwork, personal well-being, and a passion for helping customers live their best lives. Employees enjoy being part of an innovative organization with a positive, collaborative atmosphere and opportunities to contribute to meaningful brand initiatives.