Sales & Service Lead - Via del Babuino

The Sales & Service Lead at ALO's Via del Babuino location in Rome plays a pivotal role in enhancing the guest experience. This position is central to achieving engagement targets, educating guests about products, and fostering a service-oriented environment that distinguishes ALO from other retailers.

Key responsibilities include leading exceptional guest interactions on the sales floor, assessing and improving team performance through feedback and coaching, and analyzing reports to strategize and implement action plans. The role also involves ensuring effective sales floor coverage by developing workforce solutions and leading selling initiatives as needed.

Candidates should have prior experience in a client-centric sales environment, proven leadership capabilities with excellent decision-making skills, and a receptiveness to feedback. A self-motivated attitude with a desire to achieve results both individually and as part of a team is essential. Excellent interpersonal and written communication skills are also required.

ALO offers a generous employee discount, free membership to the ALO Wellness Club, and competitive medical, dental, and vision plan options. Additional benefits include a 401(k) plan with company matching, monthly store incentives, clothing allowance, and free yoga classes at select locations.

ALO fosters a culture of mindful movement, emphasizing the connection between studio practice and better living. Employees are encouraged to embody this philosophy, contributing to a community that values personal growth and well-being. The company supports flexible working arrangements and is committed to diversity and inclusion.