Sales & Service Lead - The Shops at Crystals

The Sales & Service Lead at ALO's The Shops at Crystals location in Las Vegas, NV, plays a pivotal role in enhancing the guest experience. This position is integral to achieving engagement targets, providing guest education, and fostering a service-oriented environment that distinguishes ALO from other retailers.

Key responsibilities include leading exceptional guest experiences on the sales floor by assessing guest connections and product education, and coaching team members to address any gaps. The role involves building and maintaining client relationships, analyzing reports to strategize and implement action plans, and ensuring effective sales floor coverage through workforce solutions and selling initiatives.

Candidates should have at least 2 years of experience in a client-centric sales environment, proven leadership capabilities with excellent decision-making skills, and a high-energy, enthusiastic approach. Strong interpersonal and written communication skills are essential, along with alignment with ALO's guiding principles.

Compensation for this full-time position ranges from $20.00 to $24.00 per hour, with eligibility for the company's Monthly Store Incentive bonus program. Additional benefits include a generous employee discount, free membership to ALO Wellness Club, competitive medical, dental, and vision plans, 401K with company matching, clothing allowance, and free yoga classes at ALO Sanctuaries.

ALO fosters a culture centered around mindful movement, aiming to bring the consciousness from yoga practice into everyday life. The company offers growth opportunities within a supportive environment that values feedback, continuous learning, and personal development.