Sales & Service Lead - The Gate at Manhasset

The Sales & Service Lead at The Gate at Manhasset serves as a key member of the retail team at ALO, a premium activewear and lifestyle brand. In this role, you will help drive store performance by leading the sales floor and supporting daily operations. Working alongside passionate team members, you will create a welcoming, high-energy environment that reflects the ethos of ALO and ensures an exceptional customer experience.

Day-to-day responsibilities include driving sales by engaging and educating customers, supporting visual merchandising standards, and ensuring smooth store operations. The Sales & Service Lead will take initiative in resolving client issues, collaborating closely with management to achieve store goals, and helping to onboard and train new associates. You will also assist with inventory management and maintain an impeccably organized sales floor.

Ideal candidates have previous retail experience, preferably in a premium or luxury environment, and a demonstrated ability to lead by example. Strong interpersonal, communication, and problem-solving skills are essential, along with a passion for wellness, fashion, or active lifestyle brands. Flexibility with scheduling—especially evenings, weekends, and holidays—is required.

This position offers a competitive compensation package, including hourly pay, sales incentives, and benefits such as health coverage, employee discounts, and opportunities for professional growth within the company.

ALO fosters a vibrant, people-first company culture focused on teamwork, wellness, and development. Joining ALO means collaborating with forward-thinking peers in a mission-driven environment that values innovation and personal growth, making it an ideal place to expand your retail career.