Sales & Service Lead - Saddle Creek

The Sales & Service Lead at Alo Yoga's Saddle Creek location in Germantown, Tennessee, plays a pivotal role in enhancing the guest experience. This position is central to fostering engagement, educating guests about products, and creating a service-oriented environment that distinguishes Alo from other retailers.

Key responsibilities include leading exceptional guest interactions on the sales floor, assessing and improving team performance through feedback and coaching, and analyzing reports to strategize and implement action plans targeting areas for growth. The role also involves ensuring effective sales floor coverage by developing workforce solutions and spearheading selling initiatives as needed.

Candidates should have a minimum of two years of experience in a client-centric sales environment, demonstrate strong leadership and decision-making skills, and possess excellent interpersonal and written communication abilities. A high-energy, enthusiastic approach, receptiveness to feedback, and alignment with Alo's guiding principles are essential.

The position offers a generous employee discount for Bella+Canvas and Alo Yoga products, free membership to Alo Moves with access to numerous streaming fitness and yoga classes, competitive medical, dental, and vision plan options, 401K with company matching, monthly store incentives, clothing allowance, and free yoga classes at Alo's Sanctuaries.

Alo Yoga is committed to mindful movement, aiming to translate studio practice into better living. The company fosters a culture that encourages personal growth, community engagement, and a holistic approach to wellness, making it an ideal environment for individuals passionate about yoga and lifestyle retail.