Sales & Service Lead - One Loudoun

The Sales & Service Lead at ALO's One Loudoun location plays a pivotal role in enhancing the guest experience. This position is central to achieving engagement targets, providing guest education, and fostering a service-oriented environment that distinguishes ALO from other retailers.

Key responsibilities include leading exceptional guest interactions on the sales floor, assessing and improving team performance through feedback and coaching, and building strong client relationships. The role also involves analyzing reports to strategize and implement action plans, ensuring effective sales floor coverage, and leading selling initiatives as needed.

Candidates should have at least two years of experience in a client-centric sales environment, proven leadership capabilities, and excellent decision-making skills. High energy, enthusiasm, and the ability to integrate fun into work are essential. Strong interpersonal and written communication skills are required, along with alignment with ALO's guiding principles.

ALO offers a generous employee discount, free membership to the ALO Wellness Club with access to numerous streaming fitness and yoga classes, competitive medical, dental, and vision plans, and additional benefits such as virtual access to mental health providers and new parent support for employees and dependents. Full-time employees are also eligible for a 401K plan with company matching, monthly store incentives, clothing allowance, and free yoga classes at select locations.

ALO fosters a culture centered around mindful movement, aiming to bring the consciousness developed on the yoga mat into everyday life. The company values continuous growth, feedback, and creating a sanctuary that sets it apart from other retailers. Employees are encouraged to embody these principles, contributing to both personal and community betterment.