Sales & Service Lead - Old Town Alexandria

The Sales & Service Lead at ALO in Old Town Alexandria plays a pivotal role in enhancing the guest experience by fostering a service-driven environment on the sales floor. This position is integral to achieving engagement targets, educating guests about products, and creating a unique retail atmosphere that distinguishes ALO from other retailers.

Key responsibilities include leading exceptional guest interactions, assessing and improving team performance through feedback and coaching, and analyzing reports to develop strategies that address areas needing improvement while identifying growth opportunities. The role also involves ensuring effective sales floor coverage by developing workforce solutions and spearheading selling initiatives as required.

Candidates should possess a minimum of two years of experience in a client-focused sales environment, demonstrate strong leadership and decision-making abilities, and be receptive to feedback. High energy, enthusiasm, and the capacity to blend fun with work are essential. Additionally, excellent interpersonal and written communication skills are required, along with alignment with ALO's guiding principles.

ALO offers a comprehensive benefits package, including a generous employee discount, free membership to the ALO Wellness Club with access to numerous streaming fitness and yoga classes, competitive medical, dental, and vision plans, 401(k) with company matching, monthly store incentives, clothing allowance, and free yoga classes at select locations.

ALO is committed to mindful movement, aiming to inspire better living through yoga and fitness. The company fosters a culture that embodies its guiding principles, providing growth opportunities and a supportive environment for employees to excel both individually and as part of a team.