Sales & Service Lead - Naperville

The Sales & Service Lead at ALO in Naperville is a pivotal role focused on enhancing the guest experience. This position is responsible for driving engagement, educating guests about products, and fostering a service-oriented environment on the sales floor. ALO is dedicated to creating a sanctuary that distinguishes itself from other retailers by promoting mindful movement and community connection.

Key responsibilities include leading exceptional guest interactions, assessing and improving team performance through feedback and coaching, and analyzing reports to strategize and implement action plans. The role also involves ensuring effective sales floor coverage, developing workforce solutions, and leading selling initiatives to meet business objectives.

Candidates should have at least two years of experience in a client-centric sales environment, proven leadership capabilities with excellent decision-making skills, and a high-energy, enthusiastic approach. Strong interpersonal and written communication skills are essential, along with alignment with ALO's guiding principles. The position requires self-motivation and a desire to achieve results both individually and as part of a team.

Compensation for this full-time role ranges from $19.00 to $23.00 per hour, with eligibility for the company's Monthly Store Incentive bonus program. Additional benefits include a generous employee discount, free membership to the ALO Wellness Club, competitive medical, dental, and vision plans, 401(k) with company matching, clothing allowance, and free yoga classes at ALO Sanctuaries.

ALO fosters a culture centered around mindful movement and community engagement. Employees are encouraged to integrate fun and work, contributing to a positive and dynamic environment. The company offers growth opportunities through continuous feedback, coaching, and development of talent, making it an ideal workplace for individuals passionate about wellness and retail.