Sales & Service Lead - Market Street at Lynnfield
The Sales & Service Lead at ALO is a pivotal role focused on enhancing the guest experience at the Market Street location in Lynnfield, Massachusetts. This position is integral to achieving engagement targets, providing guest education, and fostering a service-oriented environment that distinguishes ALO from other retailers.
Key responsibilities include leading exceptional guest interactions by assessing and improving the level of guest connection and technical product education. The role involves analyzing reports to strategize and implement action plans, ensuring effective sales floor coverage, and developing workforce solutions to drive sales initiatives. Additionally, the Sales & Service Lead partners with the Operations & Visual Manager to manage reporting, budgets, inventory control, and facilities maintenance.
Candidates should have at least two years of experience in a client-centric sales environment, demonstrating strong leadership and decision-making capabilities. The role requires high energy, enthusiasm, and the ability to integrate fun with work. Excellent interpersonal and written communication skills are essential, along with a self-motivated attitude and a desire to achieve results both individually and as part of a team. Alignment with ALO's guiding principles is also crucial.
Compensation for this full-time position ranges from $19.00 to $23.00 per hour, with eligibility for the company's Monthly Store Incentive bonus program. Additional benefits include a generous employee discount, free membership to the ALO Wellness Club, competitive medical, dental, and vision plans, 401K with company matching, clothing allowance, and free yoga classes at ALO Sanctuaries.
ALO fosters a culture centered around mindful movement, aiming to bring the consciousness developed on the yoga mat into everyday life. The company offers growth opportunities within a dynamic and supportive environment, making it an attractive workplace for individuals passionate about wellness and retail.