Sales & Service Lead - Brookfield Place

The Sales & Service Lead at ALO's Brookfield Place location plays a pivotal role in enhancing the guest experience and driving sales performance. This position is integral to fostering a service-oriented environment on the sales floor, ensuring that ALO's standards are upheld, and creating a sanctuary that distinguishes the brand from other retailers.

Key responsibilities include leading exceptional guest interactions by assessing and improving the level of customer connection and product education among team members. The role involves analyzing sales reports to strategize and implement action plans targeting areas for growth, as well as ensuring effective sales floor coverage through workforce planning and leading selling initiatives.

Candidates should possess a minimum of two years of experience in a client-centric sales environment, demonstrating proven leadership capabilities and excellent decision-making skills. A high-energy, upbeat attitude with the ability to integrate fun and work is essential. Strong interpersonal and written communication skills are required, along with a self-motivated desire to achieve results both individually and as part of a team.

Compensation for this full-time position ranges from $22.00 to $26.00 per hour, with eligibility for the company's Monthly Store Incentive bonus program, potentially increasing total compensation. Additional benefits include a generous employee discount, free membership to ALO Wellness Club, competitive medical, dental, and vision plans, 401(k) with company matching, clothing allowance, and free yoga classes at select locations.

ALO is committed to mindful movement and fostering a community that extends beyond the studio. Employees are encouraged to embody the brand's guiding principles, contributing to a culture that values personal growth, community engagement, and a passion for wellness. This role offers opportunities for professional development within a dynamic and supportive environment.